Refund and Returns Policy
Due to the nature of perfume products, returns are accepted only under specific conditions.
Return Conditions
You may request a return if:
- The product was received damaged or defective
- You received the wrong item
- The product is unused, sealed, and in its original packaging
Requests must be made within 7 days of delivery by emailing info@fumeatelier.com
Non-Returnable Items
- Opened or used perfumes
- Products purchased during sales or promotions
- Gift cards and discovery sets
Refund Process Upon approval, refunds will be processed to the original payment method within 7–10 business days.
